FAQ

What is a Podiatrist?

Podiatrists deal with the prevention, diagnosis, treatment and rehabilitation of medical and surgical conditions of the feet and lower limbs. These include conditions resulting from bone and joint disorders such as arthritis and soft-tissue/muscular pathologies, as well as neurological and circulatory disease. Podiatrists are also able to diagnose and treat skin and nail disorders including corns, calluses and ingrown toenails. Foot injuries gained through sport or other activities can also be treated by podiatrists.

Do I need a referral?

If you have a referral from another health professional you should bring it to your appointment, however a referral is not necessary. A referral from your GP is required if you are a Department of Veteran Affairs (DVA) Gold or White Card holder or have an Enhanced Primary Care (EPC) plan.

Can I use my private health insurance?

Yes, our clinic has a HICAPS machine where we can process your private health insurance rebate on the spot (if applicable). Coverage and rebate amounts are determined by your health fund. It is recommended that you phone your private health insurance company prior to your appointment to check if you are covered for podiatry services.

Is podiatry covered by Medicare?

Podiatry is not normally covered by Medicare. Some patients are eligible for Medicare rebates if they have a valid Chronic Disease Management plan, also known as an Enhanced Primary Care (EPC) plan. Eligibility is determined by your GP and a referral is required to be able to claim your Medicare rebate.

What do I bring to my appointment?

Please bring the following items (if relevant) with you to your appointment:

  • Referral letter
  • Shoes that you wear regularly – work, school and/or sports shoes
  • Scans / x-rays (films and/or reports)
  • Current orthotics
  • Please wear clothing that allows your feet or lower legs to be seen easily